Questions? Look Here First!

Explore our FAQ pages by topic. If you don't see your question answered, either email our staff at or visit our Homepage and leave a feedback message at the bottom of the screen. 

If you are running into a passcode barrier, please fill out the google form. 
(All zoom links for Tutors' Sessions should have the passcode embedded for UCSC verified zoom accounts only. Please make sure you first log out and back into zoom. Here are Instructions for Signing out of Zoom on all devices.)
If you are a former tutor seeking employment verification, please note that LSS is unable to provide that due to student confidentiality requirements. Please visit the following link to receive student employment verification.