Tutor Trac: Access LSS Tutoring Services


To submit trouble tickets involving your user experience with TutorTrac, click this link!

All LSS Services are featured exclusively on TutorTrac. LSS releases the schedule and opens sign-ups starting on Friday, April 3, 2020.  

 

To access Tutor Trac, you can either click this link or scroll to the bottom of the LSS Home page and click on the button that says Tutor Trac.

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  • The following screen will appear. Click the Log-in button and log-in with your CruzID and Gold Password.

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  • Once you log-in, you will see the Main Menu of Tutor Trac. To search for available LSS Services, please click on the "Search Availability" button on the left-hand toolbar.

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  • You will end up on this page. In the left-hand toolbar you will see an option for “Center:” where you will pick which LSS Service you want to search for.  

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MSI by LSS 

STEP 1: If you want to search for MSI Sessions for your course, choose “MSI by LSS” as the Center.

 

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  • Fill in the options on the left-hand toolbar to complete your search.

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  • Section: In the drop-down menu for "Section" you should see all the courses you are enrolled in this quarter. Choose the course that you want to search for available MSI Sessions. If there are two listings for the course: one represents the actual class and one represents the discussion section. In these cases, we recommend that you choose the one with the shorter name, which tends to represent the actual class. You can also try separate searches with both to be sure. 
  • From and To: Change the dates to include the date range you want to search for. 
  • Click "Search" 

 

STEP 2: The available sessions and/or drop-in times for the course you searched for should show up in "Available Time Slots". 

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  • If you do not want to add this MSI session to your schedule ahead of time, copy and paste the Zoom link into your web browser at the scheduled start time. The Zoom link to the session is listed under the Tutor’s name. 
  • If you want to add this MSI session to your schedule ahead of time, you can sign-up as long as it’s more than 24 hours in advance of the session start time. Click on the session you want to attend and you should reach this page:

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  • The Appointments Entry window provides you with a few options:
    •  If you just want to sign up for this one session, leave this box unchecked. 
    • If you want to add this session to your weekly schedule, check the box to the right of “Recurring Appt Type: Weekly” which will sign you up for all of the dates listed after “Future Avail Dates” 
    • If you want to add your phone number, you can type it into the box to the right of “Phone:”
    • If you want to add any Notes for your Tutor, you can type them into the box to the right of “Notes:”
    • If you want to be reminded of your appointment via text messaging, click Yes in the bottom text box. If you do not want to be reminded of your appointment via text messaging, click No in the bottom text box.
  • Click “Save” to book your appointment (i.e., sign-up) for the session.

 

STEP 3: Return to the main page using the “Main Menu” button in the upper-left-hand corner of your screen. 

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  • Your Appointment will now appear in your Welcome tab under “Upcoming Appointments”.

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  • You will also receive an email from lss@ucsc.edu with the Appointment details. At the scheduled session start time, follow the link provided after “Location” in the Appointment Email. You can also copy and paste the Zoom link from your Appointment detail into your web browser (the Zoom link to the session is listed after “Location” in your Appointment). You can also click on the Appointment, which will open a window that provides all the details and the Zoom link for your session.

 


Small Group Tutoring by LSS

STEP 1: If you want to search for Small Group Tutoring Sessions for your course, choose “Small Group Tutoring by LSS” as the Center.

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  • Fill in the options on the left-hand toolbar to complete your search.

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  • Section: In the drop-down menu for "Section" you should see all the courses you are enrolled in this quarter. Choose the course that you want to search for available Small Group Tutoring Sessions. If there are two listings for the course: one represents the actual class and one represents the discussion section. In these cases, we recommend that you choose the one with the shorter name, which tends to represent the actual class. You can also try separate searches with both to be sure. 
  • From and To: Change the dates to include the date range you want to search for. 

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  • Click "Search"
  • The available sessions and/or drop-in times for the course you searched for should show up in "Available Time Slots".

 

STEP 2: You can sign-up for a session as long as it’s more than 24 hours in advance of the session start time. Click on the session you want to sign-up for and you should reach this page:

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  • The Appointments Entry window provides you with a few options:
    • If you want to add your phone number, you can type it into the box to the right of “Phone:”
    • If you want to add any Notes for your Tutor, you can type them into the box to the right of “Notes:”
    • If you want to be reminded of your appointment via text messaging, click Yes in the bottom text box. If you do not want to be reminded of your appointment via text messaging, click No in the bottom text box.
  • Click “Save” to book your appointment (i.e., sign-up) for the session.

 STEP 3: Return to the main page using the “Main Menu” button in the upper-left-hand corner of your screen.

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  • Your Appointments for the rest of the quarter now appear in your Welcome tab under “Upcoming Appointments”.  

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  •  You will also receive an email from lss@ucsc.edu with the Appointment details. At the scheduled session start time, follow the link provided after “Location” in the Appointment Email. You can also copy and paste the Zoom link from your Appointment detail into your web browser (the Zoom link to the session is listed after “Location” in your Appointment). You can also click on the Appointment, which will open a window that provides all the details and the Zoom link for your session.

 

 Writing Support by LSS 

STEP 1: If you want to search for Writing Support related to your course or general writing help, choose “Writing Support by LSS” as the Center.

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  • Fill in the options on the left-hand toolbar to complete your search.
  • Section: In the drop-down menu for "Section" you should see all the courses you are enrolled in this quarter. 
  • If you are looking for writing support that isn’t tied to a particular course, choose “General Writing - General Writing (ex. Resume, Cover Letter, Personal Statement)”.
  • If you are looking for writing support for a particular course, choose the course that you want to search for available Writing Appointments and Writing Drop-In Availabilities. If there are two listings for the course: one represents the actual class and one represents the discussion section. In these cases, we recommend that you choose the one with the shorter name, which tends to represent the actual class. You can also try separate searches with both to be sure.

 

STEP 2: From and To: Change the dates to include the date range you want to search for.  Click "Search"

  • The available sessions and/or drop-in times for the course you searched for should show up in "Available Time Slots".

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  • You will see two types of appointments: Drop-In Availabilities (colored in blue) and One-on-One Appointments (colored in green). Additionally, if you move your cursor over the session time, a pop-up message will tell you what type of session it is.

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  • For Drop-in Writing Availabilities (colored in blue), you cannot sign-up in advance. At any time during the time window of the Availability, copy and paste the Zoom link into your web browser. The Zoom link to the session is listed under the Tutor’s name. 
  • For Writing Appointments (colored in green), you can sign-up as long as it’s more than 24 hours in advance of the session start time. Click on the session you want to attend and you should reach this page:

screen-shot-2020-03-24-at-11.54.36-am.png

  • The Appointments Entry window provides you with a few options:
    •  If you just want to sign up for this one session, leave this box unchecked. 
    • If you want to add this session to your weekly schedule, check the box to the right of “Recurring Appt Type: Weekly” which will sign you up for all of the dates listed after “Future Avail Dates”
    • If you want to add your phone number, you can type it into the box to the right of “Phone:”
    • If you want to add any Notes for your Tutor, you can type them into the box to the right of “Notes:”
    • If you want to be reminded of your appointment via text messaging, click Yes in the bottom text box. If you do not want to be reminded of your appointment via text messaging, click No in the bottom text box.
  • Click “Save” to book your appointment (i.e., sign-up) for the session.

 

STEP 3:  Return to the main page using the “Main Menu” button in the upper-left-hand corner of your screen.

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  • Your Appointment now appears in your Welcome tab under “Upcoming Appointments”. 

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  • You will also receive an email from lss@ucsc.edu with the Appointment details. At the scheduled session start time, follow the link provided after “Location” in the Appointment Email. You can also copy and paste the Zoom link from your Appointment detail into your web browser (the Zoom link to the session is listed after “Location” in your Appointment). You can also click on the Appointment, which will open a window that provides all the details and the Zoom link for your session.

 


 

Drop-in Support by LSS

STEP 1: If you want to search for Drop-In Availabilities for your Chemistry, Math, or Engineering courses, choose “Drop-In Support by LSS” as the Center.

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  • Fill in the options on the left-hand toolbar to complete your search.
  • Section: In the drop-down menu for "Section" you should see all the courses you are enrolled in this quarter. Choose the course that you want to search for Drop-In Availabilities. If there are two listings for the course: one represents the actual class and one represents the discussion section. In these cases, we recommend that you choose the one with the shorter name, which tends to represent the actual class. You can also try separate searches with both to be sure.

 

STEP 2: From and To: Change the dates to include the date range you want to search for.  Click "Search" 

  • The available sessions and/or drop-in times for the course you searched for should show up in "Available Time Slots".

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  • You cannot sign up for Drop-In Chemistry, Math, and Engineering Support in advance. At any time during the time window of the Availability, copy and paste the Zoom link into your web browser. The Zoom link to the session is listed under the Tutor’s name.

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