LSS Tutor Hub: Frequently Asked Questions
- What is LSS Tutor Hub?
- How do I access LSS Tutor Hub?
- What is a "SubCenter"?
- Where can I find instructions on how to use LSS Tutor Hub?
- My session is located at the ARC/Oakes Learning Center/STEM Hub. Where is that located?
- Can I just find the session and join without signing up through LSS Tutor Hub?
LSS Tutor Hub is an external website (outside of lss.ucsc.edu) in which we schedule tutors' sessions and students sign up for them. You can sign into LSS Tutor Hub to access the schedules of the tutor who is supporting your course.
How do I access LSS Tutor Hub?
No need to create an account in LSS Tutor Hub. All you need to do is use your Gold ID and Password to login. 
What is a "Center" once you are searching for Availabilities?
When you 'search for availabilities', you'll be prompted to put in one of the centers listed here: Individual Tutoring, Large Group Tutoring, Small Group Tutoring by LSS, and Writing Support by LSS. LSS Tutor Hub organizes our services and programs by using the feature "centers". For example, if your course is supported by Large Group Tutoring, then you would select the "Large Group Tutoring" Center.
If you need help knowing what classes are supported, and by what center, visit our Classes Supported page for this information.
Where can I find instructions on how to use LSS Tutor Hub?
Visit our Instructional Page under Tab "Sign up for Sessions". Here we have picture tutorials on how you can access each center and find support for your course!
My session is located at the ARC/Oakes Learning Center/STEM Hub. Where is that located?
Visit our Common Tutoring Spaces page to learn how to locate your session.
Can I just find the session and join without signing up through LSS Tutor Hub?
Sign ups are required for our services (except for Large Group Tutoring) because tutors do not start preparing until they know students are going to be at their session. It's important that students sign up beforehand so that tutors are prepared for them! Once you sign up, you get access to the zoom link/location of the session. Large Group Tutoring is one of our programs that does not require sign ups beforehand, but you have the option too if you'd like to be proactive.
