Learning Support Services provides academic support for all undergraduate UCSC students, at no additional cost. Our services are designed to help students excel academically! 

If there is an issue, consider talking to your tutor or LSS Staff ( Concerns can remain anonymous if you ask them to remain that way.

LSS Staff Group Picture 

Charis Herzon: Director Learning Support Services/Director HSI Initiatives/Retention Services, 831-459-3460

Sharon Castro: Assistant Director, Coordinates MSI Program and oversees Slug Success, 831-459-1902

Lauren Reagan: Lead MSI/Tutor Coordinator, Coordinates Writing Tutoring and Drop-In Tutoring Programs, 831-459-3461

Jonathan Balderrama: STEM Skills Coordinator, Coordinates MSI Program, 831-459-4333

Nick Demello: STEM Skills Coordinator, Coordinates MSI Program, 831-459-4414

Jaqueline Morales: MSI/Tutor Coordinator, Coordinates Small Group Tutoring and Mentoring Programs, 831-459-3462

Nasheli Hau-Gutierrez: MSI/Tutor Coordinator, Coordinates Special Projects and Student Office Assistants, 831-459-1986

Brandon Day: LSS Coordinator, Coordinates Accommodations, 831-459-5683

Anna Barringer: Office Manager, 831-459-4414