Programs

Learning Support Services provides academic support for all undergraduate UCSC students, at no additional cost. Our services are designed to help students excel academically! 

If there is an issue, consider talking to your tutor or LSS Staff (lss@ucsc.edu). Concerns can remain anonymous if you ask them to remain that way.


LSS Staff Group Picture 

Charis Herzon: Director Learning Support Services/Director HSI Initiatives/Retention Services

      charish@ucsc.edu, 831-459-3460

Sharon Castro: Assistant Director, Coordinates MSI Program and oversees Slug Success

stcastro@ucsc.edu, 831-459-1902

Lauren Reagan: Lead MSI/Tutor Coordinator, Coordinates Writing Tutoring and Drop-In Tutoring Programs

lreagan@ucsc.edu, 831-459-3461

Jonathan Balderrama: STEM Skills Coordinator, Coordinates MSI Program

jbalderr@ucsc.edu, 831-459-4333

Nick Demello: STEM Skills Coordinator, Coordinates MSI Program

ndemello@ucsc.edu, 831-459-4414

Jaqueline Morales: MSI/Tutor Coordinator, Coordinates Small Group Tutoring and Mentoring Programs

jmoral11@ucsc.edu, 831-459-3462

Nasheli Hau-Gutierrez: MSI/Tutor Coordinator, Coordinates Special Projects and Student Office Assistants

nghau@ucsc.edu, 831-459-1986

Brandon Day: LSS Coordinator, Coordinates Accommodations

blday@ucsc.edu, 831-459-5683

Anna Barringer: Office Manager

annabarr@ucsc.edu, 831-459-4414